Support

BlindClock 2.1 · We usually reply within a few days.

Need a hand?

Questions, bug reports, and feature requests are all welcome. Please include your app version and device model so we can help faster.

panshikai0117@gmail.com

Frequently asked questions

I can’t hear the level-change sounds.

BlindClock’s chimes play even when the iPhone silent switch is on — but they use the media volume. Turn the volume up with the side buttons while the app is open, and check that sounds are enabled in the tournament’s settings. While the app is in the background, alerts are delivered as notifications, so allow notifications when the app asks.

What does BlindClock Pro include, and is it a subscription?

Pro is a one-time purchase — not a subscription. The free version includes everything you need to run a game, plus up to 5 custom tournaments. Pro removes that limit so you can save unlimited tournaments, on all devices signed in with your Apple Account.

I bought Pro but it shows as locked. How do I restore my purchase?

Open the upgrade screen (tap the Pro banner on the home screen) and tap “Restore Purchases”. Make sure the device is signed in with the same Apple Account you used to buy Pro.

How does iCloud sync work?

Your custom tournaments sync automatically through your private iCloud account — no setup needed. Both devices must be signed in to the same Apple Account with iCloud Drive enabled. If you’re not signed in to iCloud, the app simply keeps everything on the device. The running clock itself doesn’t sync between devices — only your saved tournaments do.

How do I share a tournament with a friend?

Swipe left on any tournament in your list and tap the share icon to export it as a .blindclock file — send it via AirDrop, Messages, or any app. When your friend opens the file, BlindClock shows a preview and imports it with one tap.

The Live Activity doesn’t appear on my Lock Screen.

Check Settings → BlindClock and make sure Live Activities are allowed. You can also toggle the lock-screen banner from the in-app settings while a tournament is running. On iPhone 14 Pro and later, the current level also appears in the Dynamic Island.

How do I keep the screen on during a game?

Turn on “Keep Screen Awake” in the running tournament’s settings. On iPad in landscape, the table display keeps the screen awake automatically. Plug in the device for long sessions.

I force-quit the app mid-tournament. Is my game gone?

No — BlindClock saves a checkpoint while the clock runs. Reopen the app and it offers to resume the tournament exactly where it left off, with the elapsed time corrected.

Which devices are supported?

BlindClock runs on iPhone and iPad with iOS / iPadOS 18.6 or later, in 12 languages: English, Traditional Chinese, Japanese, Korean, German, French, Italian, Polish, Portuguese, Spanish, Turkish, and Vietnamese.

How long should poker blind levels be?

Use 15–20 minute blind levels for a fast turbo game, 20–30 minutes for a standard home tournament, and 30–45 minutes or more for a deep-stack event. Shorter levels end the night sooner but force more all-ins; longer levels leave more room for real play. BlindClock’s generator picks a level length from your target duration automatically, and you can fine-tune every level afterwards.

What payout structure should a home tournament use?

For 10 players or fewer, pay the top three finishers 50/30/20 percent of the prize pool; for 11–20 players, pay four places — roughly 50/25/15/10. A good rule of thumb is that about one in five entrants should get paid. BlindClock’s payout calculator applies the split to your buy-ins and rebuys on the spot, so the exact amounts are ready before the final hand.

How many chips does each player need?

Plan on about 50 chips per player, with the starting big blind at roughly 1% of the starting stack — for example, a 5,000 stack with 25/50 blinds gives everyone a comfortable 100 big blinds. Three or four denominations are plenty; color up the smallest chips once they’re no longer needed. BlindClock’s live table stats show the average stack in big blinds, so you always know where the game stands.

How do I create a blind structure?

The easiest way is BlindClock’s built-in generator: enter your player count, chips, and target duration, and it builds a clean casino-style structure with breaks in one tap. A good structure raises blinds by roughly 25–50% per level and keeps the numbers round. You can edit every level, add breaks, and save the result as a template to reuse or share.